we are raising the bar for your health even higher by implementing a revolutionary cleanliness certification program called C3 (Caring through Cleanliness and Certification). For more information on our updated cleaning program Click here
PLUS APPLICABLE TAXES. MEMBERSHIP BILLED MONTHLY FROM ACTIVATION UPON FIRST VISIT. LIMIT 2 HOURS PER DAY.
DOES MY MEMBERSHIP HAVE BLACKOUT DATES?
No, we do not have any blackout dates for memberships.
ARE SPECIAL JUMP EVENTS INCLUDED IN MY MEMBERSHIP?
You can use your membership during Family Night and Teen Night. Please note that you are only allowed 2 hours of jump time per day with your membership and it does not include any concessions.
CAN I USE MY MEMBERSHIP AT OTHER ALTITUDE TRAMPOLINE PARK LOCATIONS?
Currently, memberships are only valid at the location where they were purchased.
CAN I USE MY MEMBERSHIP TO PARTICIPATE IN A BIRTHDAY PARTY?
No, you cannot use your membership to attend a birthday party.
HOW MANY TIMES CAN I VISIT WITH A MEMBERSHIP?
You can visit the park once a day for 2 hours at a time with no re-entry.
DOES EVERYONE IN MY FAMILY NEED A MEMBERSHIP?
Yes, each membership is on an individual basis. Each member of your family will require their own membership. Memberships are non-transferrable, you cannot share your membership with anyone.
DO I HAVE TO SIGN A WAIVER?
Yes, everyone who jumps on our trampolines is required to sign a waiver. If you are under 18 years old, a waiver must be signed by their parent or legal guardian. Online waivers remain valid for one year.
WHEN WILL I BE BILLED FOR MY MEMBERSHIP?
You will be billed the day you sign up for your membership, and auto drafts will occur the 1st of every month thereafter.
CAN I PAY CASH FOR MY MEMBERSHIP?
Monthly memberships require a valid credit or debit card. Cash payments are not accepted for the program.
WHEN DOES MY MEMBERSHIP EXPIRE?
Memberships are valid for one calendar year from the date of purchase and will automatically renew if not cancelled.
HOW QUICKLY DOES A MEMBERSHIP BECOME ACTIVE AFTER I SIGN UP?
The first time you visit the park, your membership will become active.
CAN MEMBERSHIPS BE PURCHASED AT THE PARK?
Yes, memberships can be purchased at the park.
HOW DO I CANCEL MY MEMBERSHIP?
Please contact the park at 440-281-9999 for more information about cancelling your membership.
What if I already have a Platinum Jumper Membership?
If you are a current Platinum Jumper Member, you will automatically be transferred to our new membership pricing structure and your monthly dues will drop to $10 per month. We will need you to bounce by and sign an amendment to your contract.